If you are the Novari ATC™ administrator, you can follow the steps below to determine if Novari ATC sent an interface message.
Navigate to the Administrator module from the main page of the application
Click Search/Resubmit an Already Sent Message (or Search/Resubmit an HL7 Message, depending on the version of the application at your installation)
Select the interface you wish to see messages for
Select the care venue for the patient
Enter the patient identifier (List Code/Novari ID or internal hospital number)
Specify dates if desired and click search
This will allow you to determine when and if a message was sent to an interface. If you see that a message has been sent to an interface but are still encountering issues, please contact your hospital's interface specialists.