Skip to main content

How do I manage faxes? - Knowledgebase / Fax Troubleshooting - Novari eRequest

How do I manage faxes?

Authors list

From the modify action in the inbox, you can manipulate incoming faxes

  • Move – move to another area’s queue
  • Clone – clone and create a 2nd requisition/referral either in the same modality (needs 2 appointments) or for shared requisitions/referrals where a requisition/referral needs to be sent to another area
  • Remove pages – remove pages from a fax i.e. cover letter that does not need to be attached
  • Reorder pages – if pages come out of order and you want to put a specific page first
  • Split pages – if 2 requisitions/referrals come in for 2 different patients you can split them
  • Rotate - if the requisition/referral comes in upside down you can rotate the document