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eRequest to ATC Troubleshooting - Knowledgebase / Integration Articles and Troubleshooting - Novari eRequest

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eRequest to ATC Troubleshooting

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  • Last updated: Aug 29, 2023 by Leah Quenneville

Referral did not go to the ATC inbox

  • Is the provider GUID from eRequest mapped in ATC? 
    • If not, this needs to be mapped. 
  • Is the location for the provider enable to send to ATC?
    • If not, enable the location in identity (PRM).
This Article Category Knowledgebase
Author
Leah Quenneville
Date Created
May 31, 2023